
* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. * Beware of scammers posting fake support numbers here. Would you please provide your Outlook desktop client version info for us? You can make a screenshot in File > Office Account > About Outlook.


What's your account type,, Office 365 business, IMAP or POP?Ģ. If you use Office 365 business account, you can try to download and run Microsoft Support and Recovery Assistant to help you fix client issue. And you can search if the delivery receipt exists in Junk Email or Deleted Items folders. While if the issue persists, I'd like to collect the following information for the further analysis.ġ. Please check if you have enabled the following settings in Outlook. Repair Outlook Data Files to check if it helps.Ĭreate a new profile in Outlook and configure your email in it, will the issue recur? As a side note, please do not remove your original profile to avoid data loss. If you use Office 365 business account, you can try to download and run Microsoft Support and Recovery Assistant to help you fix client issue. And you can search if the delivery receipt exists in Junk Email or Deleted Items folders.Ģ. Please check if you have enabled the following settings in Outlook. In this scenario, you can take the followingġ.

So based on your description, the third party get the delivery receipt when sending emails to your mailbox, while you don't get it from your own mailbox. Thank you for your update and sorry for my misunderstanding.
